Refund policy

To ensure product safety, we do not accept returns for consumable merchandise. This includes all of our sodas. This policy is for your benefit to ensure that you get safe, sanitary and 100% un-altered products that have not been contaminated by any outside sources.

In the case of merchandise (including soda) damaged in transit, we will promptly send a replacement. Claims of merchandise damaged in transit must be made within 14 days of customer receipt of the damaged merchandise. Please email a photo of the damaged merchandise and shipping package, along with your order number, to us at info@abbinasoda.com.

We do not accept returns of non-consumable merchandise after 14 days of purchase. No Returns or Exchanges on Sale or Clearance Items. Unless due to an error on our part or if the merchandise is defective, the return will be subject to a 20% re-stocking fee to cover the costs of packaging, labor, and credit card fees we have incurred. If items have already shipped when the return is made, shipping costs will not be refunded, and customer will be responsible for all shipping costs to return the products to Abbina Craft Sipping Soda.